Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

The privacy policy explains how we collect and use your personal data (under certain conditions). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy specifies the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices outlined in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you are used as indicated in the privacy policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the site without the need to provide any personal data. Your personal identity remains anonymous during your visit to the site and is not disclosed unless you have a personal account on the site that you access using a username and password.

1 – Data We Collect:

We may need to collect your information if you wish to place an order for a product from our site.

We collect and store your necessary data to track your purchases from our site to secure any potential claims that may arise later and to provide you with our available services. We may collect personal information, including but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your requests and provide you with the services and information available on our site that you request. In addition, we use the information you provide to manage your account with us and to verify the financial transactions you conduct online and to check the data upload process from the site, identify the identity of site visitors, and develop site designs and/or content and customize them for users. We conduct various population-related research and send useful or requested information to the user, such as information about products and services, in case you do not object to communication about it. Communication is done via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party to deliver your purchase order (for example, the delivery worker or supplier).

We may be able to store the details related to your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will submit soon. You can also manage your address details. You should also commit to dealing with your personal data with the utmost confidentiality when accessing your personal data. Do not make it available to a third party not authorized by us. We do not assume any responsibility resulting from the misuse of passwords unless this misuse is due to our error.

Other Uses of Your Personal Information

We may use your personal information in surveys and marketing research, as desired, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any responses to a third party. Your email address is not disclosed unless you wish to participate in competitions. We keep the survey responses in a completely separate place from your personal email.

We may send information about us, the site, our other sites, our products, our sales, our offers, and our newsletters and the like, relating to our group or our partners. If you do not want to receive this additional information (or any part of it), please click on the “Unsubscribe” link in any email sent to you, and we will stop sending this information to you within seven working days (every day except Saturdays, Sundays, national and religious holidays) from receiving your notice. We will contact you to inquire about unclear information.

We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes, including verifying the locations of users and monitoring their visits to the site or the links in the email while subscribing to receive it, and providing that data, of unknown source and not allowing to determine your actual personal identity, to a third party such as publishers, for example. However, this data will not lead to identifying your personality (as it is not identified).

Competitions

Regarding any competition, we use the data to notify the winners and to announce our offers. You can find more details about the terms of participation in each competition individually.

If you are concerned about your data, you have the right to request access to the personal data we hold about you, or that we have previously transferred to us. You have the right to request us to correct any errors in your personal data, and this is done for free. You also have the right to request us, at any time, to stop using your personal data for direct marketing purposes.

Other Parties and Website Links

We may transfer your information to other companies within our group, or to our agents and contractors, to assist us with transactions according to the terms of the privacy policy. For example, we may use a third party to assist us in delivering products to you, and receiving payments from you, and using them for statistical analysis and marketing research, or to assist our customer service team. We may need to exchange information with a third party for the purpose of fraud protection and credit risk reduction. In the event that our company or any part of it is sold, we may need to transfer our databases, including your personal information. Unless otherwise stipulated in this privacy policy, we will not sell your personal data or disclose it to a third party without your prior consent, except as necessary for the purposes stated in this privacy policy, or as required by law. The site may contain third-party advertisements or links to other sites or frames for other sites. Please note that we are not responsible for the privacy policy of any third party, or the content of those policies applied on other sites, nor are we responsible for any third party to which your data is transferred in accordance with this privacy policy.

2 – Cookies

Accepting cookies is not a prerequisite for visiting the site. However, we note that you cannot use the “shopping cart” features on the site and request any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect your Internet Protocol (IP) address, which saves you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, to remember your identity when you want to modify your shopping cart without re-entering your email address), not for marketing purposes. targeted). You can set your browser to not accept cookies, but this will limit your use of the site. We hope that our use of cookies does not contain any personal or private information, is virus-free, and that this site uses the Google Analytics service, a service provided by Google for analyzing Internet pages. To analyze how users use the site, the Google Analytics service relies on cookies, which are text files placed on your computer. Google will transfer the information generated by these cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, and to prepare reports for site operators about its activity and provide other services related to the site’s activity and internet usage. Google may also transfer this information to a third party if requested by law, or if a third party processes the information on behalf of Google. Google will not link your IP address to any other data it holds. You can refuse the use of cookies by choosing the appropriate settings on your browser, but please note that you will not be able to take full advantage of the site’s functionality. By using this site, you agree that Google uses your data as described and for the purposes described above.

3 – Security

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information, or its loss or destruction. When we collect data through the site, we store your personal information in a secure electronic server. We use firewall systems on our servers. When we collect electronic payment card details, we protect them by using encryption, such as Secure Sockets Layer (SSL). Consequently, it is difficult for any intruder to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to send your credit card or ATM card details when you communicate with us electronically and without encryption. We place material, electronic, and procedural guarantees on the process of collecting, storing, and disclosing your information. Our security measures sometimes require us to ask you to prove your identity before we disclose your personal information. It is your responsibility to protect your password and computer from any unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you, or that we have previously transferred to us. You have the right to request us to correct any errors in your personal data, and this is done for free. You also have the right to request us, at any time, to stop using your personal data for direct marketing purposes.

Scroll to Top
استشر خبير العسل لدينا الان